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Travel journal / What matters in a guest review?

What matters in a guest review?

13 March 2026 · Ruby Tu

Queen bedroom in the Corporate Deluxe

When you’re choosing somewhere unfamiliar, it’s useful to hear what other guests noticed. The details are often more helpful than a broad description.

Look for what matters to you

For work travel, that might be quiet, cleanliness, parking or how someone dealt with a change of plans. For a weekend, it might be the bed or bathroom.

Check the room details too

Different room categories can make for different stays. Look at the photos, beds and kitchen facilities so you know what you’re booking.

Ask us directly

Reviews can’t answer every question about your visit. We’re happy to explain a room layout or discuss something important to you before you decide.

Talk to us about your visit